£395.00 GBP

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From Primark to Chanel: Client Experience Course

Turn your client experience into your most powerful marketing tool.

This course is designed to help photographers build a luxury-feeling experience that matches the quality of their work without needing a studio, a team or years in business.

I’ll walk you through my full, step-by-step client journey: from enquiry to delivery and every thoughtful detail in between.

If you’ve ever wondered how to make clients feel instantly valued, increase word-of-mouth referrals and raise your prices without the fear of being “too expensive”, this is for you.

What you'll get:

  • My full client experience strategy from start to finish

  • Templates and scripts you can copy and customise

  • Behind-the-scenes of my gifting, onboarding, prep guides and delivery

You’ll walk away with a mapped-out client journey, real examples to make it easy and the confidence to elevate your experience straight away.

This is a one-time payment of £395 with 12 months access. Pay in full or split your payment with Klarna or Clearpay 🫶🏼

What People Are Saying:

Suzi's Primark to Chanel course has been a breath of fresh air. I have come away feeling so much more confident that I have what I need to take my business to the next level - to better my client journey, to create that luxury experience that clients will walk away talking about for years to come and to earn more whilst doing it. Suzi has got so much experience within the industry which she shares with us in this course in such a simple yet informative that it would be impossible to walk away having learnt nothing.

Beth

This course is what every newborn/family photographer needs in their life! She hasn’t gate-kept anything and has been so open and honest. As soon as I finished the course I had an enquiry. I implemented all the steps Suzi advised within the enquiry section of her course. I can’t believe how easy it was to implement and it really made me feel confident in my abilities which also made me finally feel confident in my pricing too.

Paige Anderson

Taking the leap to luxury may feel overwhelming and unachievable but this course lays it all out for you, bit by bit. The course is so easy to work through, beautifully filmed and displayed and you can work through it at your own pace. This course gave me the confidence and reassurance that I am on the right path to building a luxury business and it is SO doable. This course helps you know your worth and what you're capable of. I couldn't recommend it more!

Gemma Randall